WEBSITE INFORMATION

Your information.
Handled with care.

How personal information is handled when you visit The Nomad Truck or contact us about the journal.

About this notice

This privacy notice covers The Nomad Truck website at thenomadtruck.com and enquiries sent to the journal. For questions about personal information or to exercise your privacy rights, contact [email protected].

Information you send us

If you contact us, we receive the information you include in your message. This may include your name, email address, business information, website links and the contents of our correspondence. Please only provide information needed for your enquiry.

We use this information to respond to questions, consider story suggestions, discuss features and investigate corrections. Providing information is voluntary, although we may be unable to respond without suitable contact details.

Why we use personal information

For routine enquiries and editorial correspondence, our lawful basis is our legitimate interest in operating the journal, communicating with readers and businesses, and keeping published information accurate. We consider the purpose of the processing and its effect on the people concerned.

Where you ask us to take steps towards entering into a contract with you, or we need information to fulfil that contract, we may rely on contractual necessity. We may also process information where required to meet a legal obligation.

Website operation and security

Visiting a website involves the processing of technical information. This can include your IP address, browser and device information, requested pages, request times and security events. Hosting and security providers process information needed to deliver the website, maintain availability and investigate problems.

We use Cloudflare to support website delivery and security. Its services may process connection and request information to identify suspicious traffic and protect the website. Our legitimate interests are maintaining a reliable service and preventing misuse.

Google Analytics

We use Google Analytics to understand how visitors find and use the website. Depending on the settings and your choices, this can include pages viewed, interactions, referral information, approximate location and browser or device details.

Analytics identifiers may constitute personal information even when reports do not display your name. Where consent is required for optional analytics, consent is the basis for that processing. You may withdraw consent without affecting the lawfulness of processing carried out beforehand.

Read our cookie policy for more information about cookies and similar technologies.

Who may receive information

Information may be handled by service providers supporting website hosting, email, security and analytics, where needed to provide those services. We may also disclose information to professional advisers or authorities where necessary for a legal matter or legal obligation.

Google and Cloudflare operate internationally. Their services may involve processing outside the UK. Applicable safeguards depend on the provider, service and transfer arrangements; the location of a website’s hosting does not determine where every supporting service processes information.

Further information is available in the Google privacy policy and the Cloudflare privacy policy.

Keeping information

Enquiry information is retained for as long as reasonably needed to deal with the enquiry and related follow-up. Relevant records may need to be kept longer where they concern an agreement, complaint, dispute or legal obligation.

Retention decisions take account of whether the matter remains active, the purpose for which information was collected and any applicable legal requirements. Technical records and analytics information are subject to the retention arrangements configured for the relevant services.

Your privacy rights

Depending on the circumstances, you may have rights to access your personal information, correct inaccuracies, request erasure, restrict processing, object to processing or receive information in a portable format. These rights are subject to legal conditions and exceptions.

To make a request, email [email protected]. We may need information to establish your identity before disclosing personal information or acting on a request.

You also have the right to complain to the UK Information Commissioner’s Office. Information about raising a concern is available at ico.org.uk.

Links to other websites

The journal links to businesses and other external websites. Those services have their own privacy notices and are responsible for their own handling of personal information. Read their information before contacting them, purchasing or booking.

Changes to this notice

We may update this notice when the website or its processing arrangements change. The notice published on this page describes the arrangements to which it relates.